360° Data Analytics

360° Data Analytics Making data-driven decisions
in a real-time world.

sicom 360

Restaurant Data Analytics for Global Quick Service and Food Service Brands.

SICOM 360°™ is a data aggregation and brand intelligence solution that transforms the restaurant technology landscape into a source of actionable data insights, empowering quick service restaurants and food service providers to make more proactive decisions in a real-time and rapidly evolving world.

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Data Standardization & Aggregation

Real-time analytics, at your fingertips.

Aggregate normalized data streams from virtually every part of the restaurant—from the point of sale, to the kitchen, drive thru, digital signage and back office. SICOM optimizes this data for high-quality query performance, enabling advanced reporting and business analytics.

data standardization diagram

Enterprise-Wide Restaurant Data Analytics

Empowering data-driven decisions.

Reliable restaurant data analytics and data-driven decision-making are defining characteristics of leading quick service and food service brands. SICOM 360° empowers global brands to make more informed decisions by providing a centralized, enterprise-wide view of performance across all locations, at all times.

Using SICOM 360°, brands and franchisees can:

  • Measure cause and effect.
  • Optimize product mix, pricing and promotions.
  • Uncover and replicate franchise best practices.
  • Identify positive trends and opportunities for improvement.
  • Track, refine and optimize global initiatives.
enterprise performance analytics

Data Security & Redundancy

Protecting your most valuable asset.

We ensure that your valuable data is protected with high availability data centers, data redundancy and rigorous security protocols, including:

  • Consistent replication of your transaction log to a dedicated brand warehouse.
  • Advanced data center with multiple power feeds, generator backup and redundant cooling.
  • Controlled data center facility access with monitored video surveillance.
  • Secure, firewalled servers with credentialed data access.
  • Annual SSAE-16 and ISO-27001 compliance audits.

SICOMSERV™Responsive, on-demand support empowering you to leverage your data.

SICOM pairs enterprise-wide restaurant analytics with a best-in-class support group that monitors data during peak delivery times, retrieves data for any missing blocks and delivers responsive support to customers through a dedicated project team.

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