SICOM Launches Its Chef™ Kitchen Production Management System

Press ReleasesThe latest press releases from SICOM.

Jan 15, 2017

SICOM Launches Its Chef™ Kitchen Production Management System

New Solution Provides Quick Service Restaurants the Ability to Reduce Waste and Improve Efficiency, Productivity and Profitability

Doylestown, PA – January 15, 2017
– SICOM, a leading best-of-breed provider of end-to-end solutions for quick service and fast casual restaurants, today launched its Chef™ Kitchen Production Management System. The new solution will help Quick Service Restaurant (QSR) owners quickly and seamlessly optimize production management to provide their staff with the information needed to reduce waste and increase efficiency, productivity and profitability.

“We have a long-history of providing software solutions and services to Quick Service Restaurants around the globe,” said Jim Flynn, CEO of SICOM. “We have developed our Chef solution to meet the needs of franchise owners, enabling them to seamlessly connect their kitchen to the information and insights they need to operate more efficiently and effectively both today and in the future.”

The Chef Production Management System offers the following features and functionality:

  • Device and Point-of-Sale (POS) agnostic empowering franchise owners to choose the best-of-breed PHUs (Product Holding Units) and POS systems that are right for their locations and requirements
  • Continuous performance of PHUs (Product Holding Units) through real-time updates, diagnostic reporting and vendor alerts
  • Instructs kitchen staff on what, when and how much to cook to minimize waste and ensure food availability, freshness and quality
  • Accurately forecast using a PMIX-based algorithm based on historical usage and live data integrated from the POS system
  • Automate PHU temperatures and hold times, dynamically view what product is in each PHU, how much, and when it expires
  • Define and deliver customized alerts and employee reminders to ensure consistent process and service levels
  • Provide up-to-date build cards and electronic training materials; access the latest recipes in real-time
  • Tap into valuable reporting, day-part summaries and historical playback to improve process efficiency and performance


SICOM Systems, Inc. is a leading best-of-breed provider of end-to-end technologies and services for the quick service and fast casual restaurants. The company offers front-of-house solutions (i.e. Digital Menu Boards, Point-of-Sale (POS) and Order Confirmation Units); back-of-house solutions (Drive-Thru Director and Chef Kitchen Management); as well as above restaurant solutions (360° Data Analytics and SEMS4 Restaurant Management) that are helping major restaurant chains around the globe to streamline their operations. SICOM has over 40,000 digital menu boards in operation worldwide, while its POS systems are in more than 6,500 restaurants worldwide and it has more than 10,000 restaurants leveraging its enterprise management systems globally. Founded in 1987, SICOM is headquartered in Doylestown, Pa. and can be found online at

Karen Higgins
A&E Communications, Inc.