Services

Services

 

sicom serv logo

Serving you, so you can better serve them.

It takes more than great technology to serve today’s guests. It takes a partner that’s committed to empowering you to get the most out of your technology investments. That’s why we’re here. That’s what we do.

If you are a SICOM customer, use this page to access helpful learning tools and support resources.

Learning

Knowledge is Power

We are committed to empowering you with timely, high-utility training and resources.

  • On Premises Training

    Looking for the SICOM training team to come to your site for an on-premises team training session?

    Make A Training Request

  • Webinar Course Schedule

    Choose from a variety of instructor-led Webinar courses that will help you become more familiar and comfortable with SICOM Solutions.

    View Our Course Schedule

  • Product Documentation

    Access product requirements and reference guides to help you get the most value from your SICOM assets.

    Access Product Documentation

Support

Your Channel, On Your Time

We are committed to empowering you with timely, high-utility training and resources.

  • Chat

    Contact a Customer Support Technician directly via SICOM Chat. This function is best utilized to obtain quick resolutions to simple questions from your personal computer.

    Live Chat a Support Agent

  • SMS Support

    SICOM SMS or Text Messaging from your phone or mobile device is a quick and convenient method to ask simple questions directly of our Customer Support Technicians. From your phone, contact us at 612-587-7908 to access SICOM SMS.

  • Submit a Support Case

    Enter a Case directly into our tracking system, allowing for our Customer Support Technicians to respond to questions written in your own words.

    Submit a Support Case

  • Remote User Access Agreement

    If you require SICOM to connect to your site via a 3rd party software (e.g. LogMein), select this option in order to complete our Remote Access User Agreement.

    Access the User Agreement

  • Contact Us

    If you desire additional phone or email options to reach SICOM Systems, click the button below.

    Contact SICOM Today

Blog

How Long is Too Long? A Look into the QSR Technology Life Cycle

Read the Blog

Blog

Serve and Be Served: 5 Things to Look for in a Support Organization

Read the Blog

Blog

5 Things to Look for When Selecting A Restaurant Technologies Partner

Read the Blog

 

Not yet a SICOM Customer?

Learn about our specialized services and support.

Discover the Power of SICOMSERV