Convenience & Groceraunts

Convenience & Groceraunts


Competing on More Than Convenience Alone.

Long gone are the days when the convenience store was solely evaluated based on convenience. More and more, the modern-day c-store has become a compelling ready-made food establishment, expected to adapt to customers’ evolving expectations for selection, freshness, engagement, and value.

At SICOM, we’re adapting the best in restaurant technology to the dynamic convenience landscape. Through experience-first convenience store technology solutions, we empower today’s convenience stores, groceraunts, and delis to deploy frictionless food experiences at scale.

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Top Challenges for Convenience Stores & Groceraunts

convenience store kiosk

Competing in a Dynamic Food Landscape

As guests increasingly look to their favorite c-stores for ready-made food options, brands are challenged to embrace omni-channel convenience store point of sale solutions that facilitate frictionless ordering and increase sales.

SICOM Encounter Omni-Channel Point of Sale enables convenience store guests to seamlessly navigate across a diverse array of ordering channels—from the front counter, to the self-serve kiosk, and on-the-go mobile ordering. With scalable solutions for virtually any digital channel, SICOM Encounter puts convenience stores on the map for dynamic food experiences.

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Crafting Scalable Digital Experiences

LTOs and promotions are top sales drivers in the quick service and fast casual segments, but are often under-leveraged by the convenience sector. That means c-stores are missing out when it comes to capitalizing on opportunities that convenience store digital signage offers for higher ticket totals and greater guest loyalty.

convenience store self-service on mobile device

SICOM Display equips convenience stores with a framework to seamlessly deploy relevant and engaging limited time offers based on day-part and historic sales, along with a diverse range of digital signage solutions to suit their unique store configurations.

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convenience point of sale

Harnessing the Cloud for Data-Driven Decision Making

When it comes to managing inventory, labor, and sales, convenience stores need to handle massive volumes of transactions on a large scale. Doing so requires convenience store technology solutions to analyze food costs, crew cycles, historic sales, and more in order to make efficient, data-driven decisions that enhance profitability.

The SICOM Portal offers convenience stores a single, Cloud-based platform to manage all of their locations in real time, optimizing continuity and consistency at scale.

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Partnering with Today’s Top Convenience Stores

Today, SICOM delivers experience-first convenience store technology solutions to the world’s leading c-store brands.

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Backed by the best service in the business.

We know that the quality of your support is as important as the quality of your solutions. That’s why SICOM is home to SICOMSERV, the most specialized support group in the industry. Our dedicated SICOMSERV team works around-the-clock to deliver responsive, multi-channel services and support to our global customer community.

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Use Case

SICOM Encounter Kiosks Make Fast, Accurate, Personalized Service a Reality for Janssen’s Market

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3 Obstacles that Stand in C-Stores’ Path to Dominance in 2018

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Stock Up On Savings: Best Practices for Cost-Effective Inventory Management

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