360° Data Analytics

360° Data Analytics Making data-driven decisions
in a real-time world.

sicom 360

Global Insights for Global Brands.

SICOM 360°™ is a data aggregation and analytics solution that transforms the restaurant technology landscape into a source of actionable data insights, empowering global brands and franchisees to make more proactive decisions in a real-time and rapidly evolving world.

Data Standardization & Aggregation

Real-time restaurant data, at your fingertips.

Aggregate normalized data streams from virtually every part of the restaurant—from the point of sale, to the kitchen, drive-thru, digital signage and back office. SICOM optimizes this data for high-quality query performance, enabling advanced reporting and business analytics.

data standardization diagram

Enterprise-Wide Performance Analytics

Empowering data-driven decisions.

Data-driven decision-making is a defining characteristic of leading quick service and fast casual brands. SICOM 360° empowers global brands to make more informed decisions by providing a centralized, enterprise-wide view of performance across all locations, at all times.

Using SICOM 360°, brands and franchisees can:

  • Measure cause and effect.
  • Optimize product mix, pricing and promotions.
  • Uncover and replicate franchise best practices.
  • Identify positive trends and opportunities for improvement.
  • Track, refine and optimize global initiatives.
enterprise performance analytics

Data Security & Redundancy

Protecting your most valuable asset.

We ensure that your valuable data is protected with high availability data centers, data redundancy and rigorous security protocols, including:

  • Consistent replication of your transaction log to a dedicated brand warehouse.
  • Advanced data center with multiple power feeds, generator backup and redundant cooling.
  • Controlled data center facility access with monitored video surveillance.
  • Secure, firewalled servers with credentialed data access.
  • Annual SSAE-16 and ISO-27001 compliance audits.

SICOMSERV™Responsive, on-demand support empowering you to leverage your data.

SICOM pairs enterprise-wide analytics with a best-in-class support group that monitors data during peak delivery times, retrieves data for any missing blocks and delivers responsive support to customers through a dedicated project team.

Tell me about SICOMSERV.

Are you ready to get started?

Engage with SICOM today.